Privacy Policy

Volt X respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, contact us, submit an enquiry, use our services, or interact with us in any other way.

This policy applies to Volt X, our website at www.yourvoltx.com, and any related business communications, forms, content, or services.

1. Who we are

Volt X is a software design and development company focused on building custom enterprise software, product systems, and AI enabled delivery solutions.

For the purpose of data protection law, Volt X is the controller of the personal data we collect and use through this website and our business interactions.

Company: Volt X Software Design and Development Pvt. Ltd.

Website: www.yourvoltx.com

Email: business@yourvoltx.com

Registered office: [Insert registered company address]

2. Personal data we collect

We may collect and process the following types of personal data:

Contact information

Name, email address, phone number, company name, job title, and other contact details.

Business enquiry information

Information you provide through forms, emails, calls, briefs, documents, project descriptions, requirements, budgets, timelines, and business context.

Website and usage information

IP address, browser type, device information, pages visited, time spent on the site, referral source, and interactions with forms or links.

Communication information

Messages, email threads, meeting notes, attachments, feedback, and other information shared during business communication.

Client and project information

Information required to assess, plan, design, build, support, or improve a software project, including workflows, systems, users, operating constraints, and technical documentation.

Billing and transaction information

Where relevant, company billing details, invoices, payment status, purchase records, and related administrative information.

We do not intentionally collect special category data through our website. Please do not submit sensitive personal data unless it is necessary for a specific business discussion and has been requested by us.

3. How we collect personal data

We collect personal data when you:

Submit a form on our website
Contact us by email, phone, message, or meeting
Share a project brief, business document, or requirement
Subscribe to updates or request content
Engage with us as a client, supplier, partner, or prospective client
Visit or interact with our website
Use any future Volt X product, demo, or client portal where this policy is referenced

We may also receive business contact information from referrals, professional networks, public business sources, events, or partner introductions.

4. How we use personal data

We use personal data for the following purposes:

To respond to enquiries and requests
To assess whether Volt X can help with a project or business need
To arrange calls, demos, meetings, and follow up conversations
To prepare proposals, estimates, project plans, and commercial documents
To deliver software design, development, strategy, requirement engineering, modernisation, or AI related services
To manage client relationships and project communication
To operate, maintain, and improve our website
To understand interest in our services, products, content, and pages
To send relevant business communications where appropriate
To manage contracts, invoices, payments, and administration
To protect our business, systems, clients, and legal rights
To comply with applicable legal, tax, accounting, and regulatory obligations

We do not sell personal data.

5. Lawful basis for processing

We process personal data under one or more lawful bases, depending on the context.

Contract

Where processing is necessary to enter into or perform a contract with you or your organisation.

Legitimate interests

Where processing is necessary for our legitimate business interests, such as responding to enquiries, developing client relationships, improving our website, managing projects, and protecting our business, provided those interests are not overridden by your rights.

Consent

Where you have given us clear consent, such as subscribing to optional marketing updates or accepting certain cookies.

Legal obligation

Where we need to process personal data to comply with legal, tax, accounting, regulatory, or compliance requirements.

You can withdraw consent at any time where consent is the lawful basis for processing.

6. Cookies and website analytics

Our website may use cookies and similar technologies to operate the site, improve performance, understand visitor behaviour, and support analytics.

Cookies may help us understand which pages are visited, how users move through the site, and whether forms or links are working properly.

Where required, we will ask for your consent before using non essential cookies. You can manage cookie preferences through your browser settings or any cookie preference tool provided on our website.

For more details, see our Cookie Policy.

We may share personal data with trusted third parties where necessary for business, operational, technical, or legal purposes.

This may include:

Website hosting providers
Cloud infrastructure providers
Email and communication tools
CRM and project management tools
Analytics providers
Payment, accounting, and invoicing providers
Professional advisers such as accountants, lawyers, and auditors
Subcontractors, consultants, or delivery partners involved in a project
Regulators, courts, authorities, or law enforcement where legally required

We only share the information needed for the relevant purpose and expect third parties to protect personal data appropriately.

8. International transfers

Volt X may work with clients, suppliers, tools, hosting providers, and technology partners in different countries. This may involve transferring or accessing personal data outside the country where you are based.

Where international transfers are required, we take steps to ensure appropriate safeguards are in place, such as contractual protections, recognised transfer mechanisms, or equivalent data protection safeguards where applicable.

9. How long we keep personal data

We keep personal data only for as long as necessary for the purpose for which it was collected.

Typical retention periods may include:

Enquiry and contact data: up to 24 months after the last meaningful interaction
Client and project records: for the duration of the engagement and up to 7 years afterwards where needed for legal, tax, accounting, or business record purposes
Proposal and commercial records: up to 7 years where relevant to contracts, tax, or accounting obligations
Marketing preferences: until you unsubscribe or withdraw consent
Website analytics data: according to the retention settings of the analytics tools used

We may retain data for longer where required by law, dispute resolution, fraud prevention, security, or legitimate business record keeping.

10. How we protect personal data

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, disclosure, or destruction.

These measures may include:

Access controls
Secure cloud services
Password and identity management
Data minimisation
Encryption where appropriate
Supplier due diligence
Internal access restrictions
Security monitoring
Backup and recovery processes
Confidentiality obligations for people involved in delivery

No system can be guaranteed to be completely secure, but we take reasonable steps to protect the personal data we handle.

11. Your rights

Depending on where you are located and the laws that apply, you may have rights over your personal data, including the right to:

Access the personal data we hold about you
Ask us to correct inaccurate or incomplete data
Ask us to delete your personal data
Ask us to restrict how we use your data
Object to certain types of processing
Ask for your data to be transferred to another provider
Withdraw consent where processing is based on consent
Complain to a data protection authority

To exercise your rights, contact us at:

business@yourvoltx.com

We may need to verify your identity before responding to certain requests.

12. Marketing communications

We may send business updates, insights, invitations, or service information where you have consented or where we are permitted to do so under applicable law.

You can opt out of marketing communications at any time by using the unsubscribe link in the email or by contacting us directly.

We will still be able to send you necessary service, project, legal, or administrative communications.

13. Links to other websites

Our website may contain links to third party websites, platforms, tools, or content. We are not responsible for the privacy practices, security, or content of those third party sites.

You should review their privacy policies before submitting personal data to them.

14. Children’s privacy

Our website and services are intended for business users and are not directed at children. We do not knowingly collect personal data from children.

If you believe a child has provided personal data to us, please contact us and we will take appropriate action.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, legal obligations, or data practices.

The latest version will be published on this page with the updated date.

16. Contact us

For questions about this Privacy Policy or how we handle personal data, contact:

Volt X